These Terms & Conditions govern your access to and use of the lock789 platform. Please read them carefully before registering or placing any wagers. By using lock789, you agree to be bound by these terms in full.
By accessing, registering on, or using the lock789 platform (accessible at lock789.org and any associated mobile interfaces), you ("the Player," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
These Terms apply to all users of the lock789 platform, including registered players, visitors, and any person who accesses any part of the lock789 website or services. If you are accessing lock789 on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms.
lock789 reserves the right to modify, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or a prominent notice on the platform. Your continued use of lock789 following the posting of revised Terms constitutes your acceptance of those changes.
To register and use the lock789 platform, you must satisfy all of the following eligibility requirements:
Each player may hold only one (1) registered account on the lock789 platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms. lock789 reserves the right to close all duplicate accounts and forfeit any associated balances.
When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You are responsible for maintaining the accuracy of your account information and must promptly update any details that change, including your registered mobile number and email address.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify lock789 immediately at [email protected] if you suspect any unauthorised access to or use of your account. lock789 will not be liable for any loss or damage arising from your failure to safeguard your account credentials.
lock789 reserves the right to refuse registration, suspend, or terminate any account at its sole discretion, including where lock789 reasonably suspects that the account is being used for fraudulent, illegal, or abusive purposes.
All financial transactions on the lock789 platform are conducted in Philippine Peso (PHP / ₱). lock789 supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. Supported payment methods are subject to change; the current list is displayed on the lock789 platform at all times.
Deposits: Deposits are credited to your lock789 wallet upon confirmation from the relevant payment provider. lock789 does not charge fees on deposits, though your payment provider may apply their own transaction charges. Minimum and maximum deposit limits apply and are displayed at the point of transaction.
Withdrawals: Withdrawal requests are processed subject to identity verification and compliance checks. lock789 aims to process approved withdrawal requests within the timeframes displayed on the platform. lock789 reserves the right to request supporting documentation before processing any withdrawal, including government-issued identification and proof of payment method ownership.
Anti-Money Laundering: lock789 is committed to compliance with Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended. Withdrawals must be made to the same payment method used for the corresponding deposit where technically possible. lock789 may report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by law.
lock789 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, minimum odds, and expiry periods, which are communicated at the time the bonus is offered.
By claiming any bonus or participating in any promotion on lock789, you agree to the specific terms applicable to that bonus or promotion. In the event of any conflict between these general Terms and the specific bonus terms, the specific bonus terms shall prevail.
All games available on the lock789 platform are governed by individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.
lock789 uses certified random number generators (RNGs) for all applicable games to ensure fair and unpredictable outcomes. Live dealer games are conducted by trained dealers in real time and are subject to the rules displayed within the live game interface.
In the event of a technical malfunction, disconnection, or system error during gameplay, lock789 will endeavour to resolve the issue fairly. Where a game round cannot be completed due to a technical fault, lock789 reserves the right to void the affected round and return the wagered amount to the player's account. lock789's decision in such matters is final.
Bets placed and accepted by the lock789 system are binding. Players may not cancel or modify a bet once it has been confirmed by the system. lock789 reserves the right to void any bet placed in error or as a result of a system malfunction.
The following conduct is strictly prohibited on the lock789 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities:
lock789 employs advanced fraud detection systems and cooperates fully with Philippine law enforcement agencies and PAGCOR in investigating suspected prohibited conduct. Any winnings derived from prohibited conduct will be forfeited in their entirety.
lock789 is committed to promoting responsible gaming among all Filipino players. We believe that gambling should be a form of entertainment, not a source of financial hardship or personal distress. lock789 provides a range of tools to help players manage their gaming activity responsibly.
Available responsible gaming tools on lock789 include:
Players who believe they may have a gambling problem are encouraged to contact our support team at [email protected] or visit our dedicated Responsible Gaming page for further information and support resources. lock789 strictly enforces the 21 years and above age requirement for all registered players.
All content on the lock789 platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the platform, is the exclusive property of lock789 or its licensors and is protected by applicable intellectual property laws, including the Intellectual Property Code of the Philippines (Republic Act No. 8293).
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the lock789 platform solely for your personal, non-commercial gaming purposes. This licence does not permit you to:
Any unauthorised use of lock789's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by lock789.
To the fullest extent permitted by applicable Philippine law, lock789, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the lock789 platform.
lock789 does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an "as is" and "as available" basis. lock789 makes no representations or warranties of any kind, express or implied, regarding the operation of the platform or the information, content, or materials included therein.
In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, lock789's liability shall be limited to the maximum extent permitted by law. In no event shall lock789's total aggregate liability to you exceed the total amount deposited by you into your lock789 account in the thirty (30) days immediately preceding the event giving rise to the claim.
You acknowledge that gambling involves risk and that you may lose money. lock789 is not responsible for any financial losses you incur as a result of your gaming activity on the platform.
lock789 collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms.
By registering on lock789, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, identity verification, fraud prevention, regulatory compliance, and marketing communications (where you have opted in).
lock789 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmissions between your device and the lock789 platform are encrypted using 256-bit SSL technology.
lock789 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, lock789 will provide reasonable notice to registered players via email or a prominent notice on the platform, no less than seven (7) days prior to the changes taking effect, except where immediate changes are required by law or regulatory directive.
It is your responsibility to review these Terms periodically. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised. Your continued use of the lock789 platform after the effective date of any amendments constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request account closure by contacting our support team.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. The lock789 platform operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
In the event of any dispute arising out of or in connection with these Terms or your use of the lock789 platform, the parties shall first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the exclusive jurisdiction of the competent courts of Makati City, Metro Manila, Philippines.
For disputes relating to specific gaming transactions or bonus decisions, players may submit a formal complaint to lock789's customer support team. lock789 will acknowledge all formal complaints within 48 hours and endeavour to resolve them within 14 business days.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the lock789 platform, please contact our support team through the following channel:
Every rule, fee, and condition on lock789 is written in plain language and made accessible before you commit. No hidden clauses, no surprise deductions.
All data transmitted between your device and lock789 is protected by bank-grade SSL encryption. Your personal and financial information is always secure.
lock789 operates under PAGCOR's regulatory framework, ensuring that all gaming activity on the platform is lawful, audited, and accountable to Philippine authorities.
Withdrawal requests are processed promptly following identity verification. GCash payouts typically complete within minutes of approval — your winnings reach you fast.
lock789 enforces the 21+ age requirement through rigorous identity checks. Protecting minors from gambling is a non-negotiable commitment of the platform.
Our dedicated support team is available around the clock to handle complaints, disputes, and account queries. Most issues are resolved within 48 hours of submission.
Now that you know the rules, join over 500,000 Filipino players who trust lock789 for a fair, secure, and premium online gaming experience.
Must be 21 years or older to register and play. Please gamble responsibly.